Terms and Conditions

Terms and Conditions

Terms and Conditions

Terms and Conditions

Welcome to Vibez Mini Golf LTD (“we,” “our,” “us”). By booking, purchasing, or participating in any activity through our website www.vibezminigolf.com and www.vibezminigolf.resova.us , you agree to the following Terms and Conditions. Please read them carefully before making a booking.
1. General Terms
These Terms apply to all bookings and visits made through our website or at our venue.
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website.
2. Booking and Payment
All bookings are subject to availability.
Full payment is required at the time of booking to secure your spot.
Prices are listed in CAD and include applicable taxes unless otherwise stated.
3. Cancellations and Refunds
Cancellations will not be refunded.
No-shows will not be refunded.
Rescheduling: Bookings may be rescheduled once (subject to availability) with at least 2 day's notice via email to info@vibezminigolf.com
Business cancellations: We reserve the right to cancel or reschedule due to unforeseen circumstances (e.g. maintenance, weather, or safety concerns). In such cases, a full refund or reschedule will be offered.
4. Booking Transfers and Resales
Bookings are non-transferable through Vibez Mini Golf. We do not officially change, update, or transfer bookings from one customer to another.
Customers who choose to privately sell or transfer their booking do so entirely at their own risk.
We will verify the booking holder’s name and contact information at check-in. If the person arriving does not match the verified booking information on file, we will deny entry for safety and security reasons.
We are not responsible for any disputes, fraud, or issues arising from private resale or transfer of bookings between customers.
The original customer is responsible for ensuring all booking details remain accurate before the visit.
5. Arrival
Please arrive 10 minutes before your scheduled start time.
Late arrivals may result in reduced playtime or forfeiture of your booking without refund.
6. Group Size & Course Capacity
Maximum 4 players per hole: Groups larger than 4 must split into smaller groups before starting their game.
Groups of 7 or more are required to book additional time slots: This ensures enough time and space for everyone to play comfortably and prevents delays for other guests.
Staff may adjust groupings or pacing on the course to maintain a smooth flow of play and an enjoyable experience for all visitors.
7. Safety, Conduct, and Waiver
All guests must follow posted rules and staff instructions at all times.
We reserve the right to remove anyone engaging in unsafe, disruptive, or disrespectful behaviour without refund.
Children under 12 years old must be supervised by an adult at all times.
Players participate at their own risk. We are not liable for injuries or damages resulting from misuse or failure to follow rules.
A signed waiver is required for all participants before playing. The waiver confirms that you understand and accept the risks involved in the activity. Guests who do not sign the waiver will not be permitted to play, and refunds will not be issued in such cases.
8. Private Events and Group Bookings
A retainer is required to confirm group or private event bookings.
Final headcount and payment must be confirmed at least 48 hours before the event.
Event retainers are non-refundable unless otherwise stated.
9. Liability
We are not responsible for any loss, theft, or damage to personal belongings while on the premises.
To the fullest extent permitted by law, we disclaim liability for any injury, damage, or loss resulting from your participation in our activities.
10. Photography and Media
By visiting our venue, you consent to photography and video recording that may be used for promotional purposes.
If you do not wish to be photographed, please notify a staff member upon arrival.
11. Website Use
You may not misuse the website, interfere with its operation, or use it for unlawful purposes.
We make reasonable efforts to ensure information on our website is accurate, but we are not liable for typographical errors or availability issues.
12. Privacy
We respect your privacy. Personal information collected through bookings is used only to process reservations and communicate with you.
For full details, see our Privacy Policy and Resova’s Privacy Policy.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Address: #3-19638 Fraser Highway, Langley, BC, V3A 4C5
Email: info@vibezminigolf.com
Phone: 778 956 4626
Privacy Policy Last updated: November 18, 2025
Vibez Mini Golf LTD (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
We collect personal information when you:
Make a booking or purchase
Contact us by email, phone, or form
Sign up for updates, promotions, or events
Visit our website (via cookies and analytics tools)
This may include: name, email address, phone number, payment details (handled securely), and booking or purchase history.
2. How We Use Your Information
We use your information to:
Process and confirm bookings or purchases
Communicate with you about your visit or inquiries
Send updates, promotions, or event info (if you opt in)
Improve our website and customer experience
Meet legal or safety requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information with:
Resova, our third-party booking platform, to manage your reservations
Other trusted service providers (e.g. payment processors)
Law enforcement or regulators, if required by law
All third parties we share with are required to keep your data safe.
4. Resova Booking Platform & Data Security
We use Resova to manage our online reservations.
Your data is stored in a dedicated database just for Vibez Mini Golf, protected by 256-bit SSL encryption. Resova+1
Resova is PCI DSS compliant, meaning they follow strict security standards for payment data. Resova
Resova does not store full credit card information. Instead, payments are processed through secure, third-party gateways. Resova
They perform automatic encrypted backups, regular security scans, and system updates to ensure data is always protected. Resova
By using our booking system, you agree to how Resova collects, stores, and processes your information under these security measures. For more information on Resova’s privacy policy, please review here.
5. Cookies and Analytics
Our website may use cookies or similar tools (like Google Analytics) to understand how people use our site and improve their experience.
You can change your browser settings to block or delete cookies if you prefer.
6. Protecting Your Information
We take reasonable steps to protect your data from unauthorized access, loss, or theft.
Payment details are encrypted and processed securely — we don’t keep full credit card numbers on our servers.
7. Access, Correction, and Deletion
You have the right to:
Request a copy of your personal information we hold
Ask us to correct or delete your information (as permitted by law)
Withdraw your consent for us to use your personal information (where applicable)
To make a request, please contact us at the info below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
Address: #3-19638 Fraser Highway, Langley, BC, V3A 4C5
Email: info@vibezminigolf.com
Phone: 778 956 4626
Come Visit US
Where are the Vibez at?
Where are the Vibez at?
Location
19638 Fraser Hwy Unit 3, Langley, BC V3A 4C5
Monday
Closed
Tuesday
2pm-9:30pm
Wednesday
2pm-9:30PM
Thursday
2pm-9:30pm
Friday
10am-10:30PM
Saturday
10AM-10:30PM
Sunday
10AM-9:30PM
*Last take of customers an hour before closing
*Holiday Hours 10am-10pm
*Closed on Christmas Day
Location
19638 Fraser Hwy Unit 3, Langley, BC V3A 4C5
Monday
Closed
Tuesday
2pm-9:30pm
Wednesday
2pm-9:30PM
Thursday
2pm-9:30pm
Friday
10am-10:30PM
Saturday
10AM-10:30PM
Sunday
10AM-9:30PM
*Last take of customers an hour before closing
*Holiday Hours 10am-10pm
*Closed on Christmas Day
Location
19638 Fraser Hwy Unit 3, Langley, BC V3A 4C5
Monday
Closed
Tuesday
2pm-9:30pm
Wednesday
2pm-9:30PM
Thursday
2pm-9:30pm
Friday
10am-10:30PM
Saturday
10AM-10:30PM
Sunday
10AM-9:30PM
*Last take of customers an hour before closing
*Holiday Hours 10am-10pm
*Closed on Christmas Day
Location
19638 Fraser Hwy Unit 3, Langley, BC V3A 4C5
Monday
Closed
Tuesday
2pm-9:30pm
Wednesday
2pm-9:30PM
Thursday
2pm-9:30pm
Friday
10am-10:30PM
Saturday
10AM-10:30PM
Sunday
10AM-9:30PM
*Last take of customers an hour before closing
*Holiday Hours 10am-10pm
*Closed on Christmas Day